Considered to be one of the original founders of the independent concierge industry, Katharine is the most sought out concierge consultant in the world.
Katharine helps front line staff and concierge teams all over the world go above and beyond and bring their “A” game to work. She has this amazing ability that inspires you and your team to perform at the highest level possible. Katharine delivers her training in a natural environment that encourages everyone attending to embrace a positive path.
A thriving stage 3 breast cancer survivor, Katharine is an award-winning best-selling author whose titles include, “Rainbows and Banana Peels", “Going Above and Beyond”, and “The Concierge Manual”.
She is a high content, dynamic international corporate trainer and speaker with a motivational/inspirational style. Katharine has appeared at seminars and conferences around the world teaching business and motivational workshops to groups, individuals and corporations.
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