Katharine offers hourly, daily and monthly training to individuals and companies around the world.
Katharine Giovanni has been a world renowned concierge, customer service and front line staff trainer since 1998. She has assisted over 500 companies during her career. Her contagious warm and friendly approach will show you and your staff how to explode your customer's experience by taking it from ordinary to extraordinary! Katharine has significantly helped companies around the world raise their bottom line by training their front line staff to offer concierge-level service.
ICLMNet is a part of The Giowell Group
Tel: 919-263-4003; Toll Free-888-598-8830; info@ICLMNet.com
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