iclmnet

The International Concierge & Lifestyle Management Network

Katharine Giovanni

Looking for an expert on the concierge industry?

One of the world’s leading concierge trainers, Katharine is considered by many to be one of the original founders of the independent concierge industry. She is the most sought out concierge consultant and trainer in the world.


To contact Mrs. Giovanni for an interview: Please visit our contact page, or you may call her office at (919) 263-4003 or (888) 598-8830. To email her please click here

As a 20-year concierge industry veteran, Katharine has this amazing ability that inspires you and your staff to embrace a positive path and live your best life at work and at home. She coaches concierge & front desk staff all over the world on how to go above and beyond and bring their “A” game to work. Katharine’s warm, friendly and approachable style inspires people to be their very best!


  • Training concierge and front desk staff since 1998
  • Chairman of the Board and Founder of two concierge associations from 2000-2014
  • Three-time award-winning author and inspirational blogger


Katharine’s warm, friendly and approachable style inspires people to be their very best! She has appeared at seminars and conferences around the world teaching business and motivational workshops to groups, individuals and corporations. 




To read more about her, please visit www.KatharineGiovanni.com


Visit Katharine’s Concierge TIPS pages...


Facebook: https://www.facebook.com/FrontDeskTips/

YouTube: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA




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